Our Services
The Services We offer

Morecent Limited offers the following services to address all your collection and skip tracing needs:

Debt Surveillance

This means that Morecent Ltd monitors long outstanding debts that may have been written-off by companies and attempts to collect them on the client’s behalf. Work on a portfolio usually continues for six years before a debt is completely written off.

Tracing Services

In this service Morecent Ltd carries out investigations to trace debtors who the client has lost contact with. This entails investigating the debtor’s location and assets to enable Companies serve legal letters and attach assets where judgment has been made.

Consumer debt Collection

These are services that are designed for companies with a customer base made up of many private individuals, such as telephone, water and power companies as well as public authorities and municipalities. Assignments are characterized by a large number of debtors for small amounts.

Collection charges

We operate on a No Collection, No Fee Basis. Meaning we only get paid for what we recover and this is billed to our clients every end on the month.

Commission is tailor made to suit our client needs and address the nature of accounts to be handled.

SKIPTRACING CHARGES

We sell skip tracing service as a standalone product. In outsourced work with uncontactable files from the client, we trace and collect with no tracing fees.

But where the client needs current contacts for their own use in reaching their debtors / customers, we charge a fee ranging from KES. 300 to KES 1500 per every current contact / successfully trace.

STANDARD FEATURES ON DEBT COLLECTION SERVICES
  1. No Collection, No Commission. We finance the collection process until all the money is collected.
  2. Ensure that you spend no more money chasing debtors
  3. Cheques are written direct in clients’ name.
  4. Ensure that you get your money immediately without further delay. Also avoids delays in remittance caused by other factors.
  5. Courteous but firm. Our debt collection staff are trained to be fair courteous and firm, applying pressure until debt is paid
  6. We make every effort to ensure that we do not destroy the relationship you have with the your clients. But we are firm in our purpose
  7. Discussions with clients to advise on credit policy. Our account managers will give you tips on areas of your credit policy that need to be improved. Ensure that we inform you on key areas of your credit policy that affect payment habits.
  8. We will advise on other alternative recovery action
STANDARD FEATURES ON SKIP TRACING SERVICES

Our Skip trace service ensures we provide you with current details on your customers. All we need is the customer ID Number and/or Full Names. The outcomes we can obtain include one or a number of the following

Current employer
Employment/Service Number
Employer Telephone Number, Physical Location, Email address, Postal address.
Current cellphone Number
Personal email address
Private Postal address
Spouse name and phone number
WHY CONSIDER OUSTOURCING TO MORECENT

We have the expertise to offer the below :

Recover from Slow or non- paying Customers
Collect Bad debts struggling cash flow
Cover the Opportunity cost that comes when staff are engaged in collecting debts rather than concentrate on the company’s core business.
Cushion the client from High legal debt recovery costs which risk losing more money.
Assist the client to release funds aside to provide for doubtful debts monies.
Assist the client in Budget pressures limiting expansion in headcounts.

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